Message Center

Last Updated: May 29, 2018 11:59AM PDT

Your Message Center tracks all the email notifications sent by the system to both you and your leads. You will get a variety of notifications via email and/or SMS messages from the system regarding new lead notifications, contact forms, requests for more information about listings, possible billing issues, etc. Your leads will get automated updates from the system if they have saved any Searches or Properties. You can view a report of all of these messages easily in your IDX control panel under Account in the main menu, and Message Center in the submenu.

Message center navigation

In the Email tab, you will see a list of all email messages specific to your account. To view a message, simply click on the subject.

Message list

You can sort your messages, and mark them as read/unread. You can also filter the list of messages by using the Filter Messages link at the top right of the message list.

Message Filter

Messages in the "Sent to Me" filter will include new lead notifications and emails from IDX Broker regarding your account, billing or support issues. Messages in the "Sent By Me" filter will include verification emails and property updates sent out to your leads.

Track who is reading and responding to your emails directly from the Message Center. To the far right of each email are columns showing emails that have been opened and whether or not the lead has clicked on a link in that email. This makes it easier to see active leads with whom you can follow up.

message center track

In the SMS tab, you will see a list of all SMS messages specific to your account in regards to leads and lead notifications. This will include the lead name, email address and phone number (if they provided it).


  • I can't find my older messages. - Please note that all messages older than 30 days will be archived and not available from the Message Center.

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