When IDX Broker has server issues that affect our clients, we want to be as transparent as possible. With this in mind, we have set up a page to display any persistent server issues that may occur.
Here is a description of what possible messages mean.
Services are currently offline. This doesn't happen often, but when it does we have all hands on board to fix it. We are working to have these restored quickly.
Here is a description of what possible messages mean.
Running
This is the normal running status of our servers. This is how we like to keep it.
Degraded
While services are running, these may be overloaded and not running at full speed. Slow downs or partial outages may occur.
Offline
Services are currently offline. This doesn't happen often, but when it does we have all hands on board to fix it. We are working to have these restored quickly.
Considerations
We work hard to keep downtime at a minimum, but these statuses may not be 100% accurate, depending on last update. Statuses could also indicate that our page is unable to contact those services even though they may be up and running.